Shipping policy

At Velloria Homes, we are committed to delivering your home essentials and decor with speed and care. We partner with CJ Dropshipping to fulfill our orders, ensuring high-quality products and timely deliveries. Here’s everything you need to know about shipping your order:

1. Shipping Time

  • Processing Time: Once your order is placed, it typically takes 1–2 business days to process and prepare your items for shipment.

  • Shipping Time: The estimated delivery time for your order will vary depending on your location and the shipping method chosen at checkout:

    • Domestic Shipping (USA): Typically 7–15 business days.

    • International Shipping: Usually takes between 10–25 business days, depending on the destination country.

  • Note: Shipping times may be affected by factors like public holidays, weather conditions, or customs processing.

2. Shipping Costs

  • Free Standard Shipping is available on orders over $100 (for domestic orders).

  • International Shipping Rates vary based on the destination. Shipping fees will be calculated at checkout.

  • We also offer expedited shipping options for faster delivery at an additional cost.

3. Order Tracking

Once your order is shipped, you will receive a tracking number via email so you can monitor the status of your shipment. Please note that it may take up to 24–48 hours for tracking information to update in the courier’s system.

4. Shipping Methods

CJ Dropshipping offers a range of shipping methods, including:

  • Standard Shipping (economy option)

  • Expedited Shipping (faster delivery at a higher cost)

  • DHL/UPS/FedEx Express (premium, expedited service for urgent deliveries)

5. International Shipping

We ship to many countries worldwide. When ordering from outside the United States, please be aware of the following:

  • Customs Duties and Taxes: International customers may be subject to import duties, taxes, or customs fees upon arrival in their country. These charges are the responsibility of the customer.

  • Shipping Delays: Customs processing can sometimes cause delays in delivery. We appreciate your patience during this time.

6. Order Issues & Damages

If your order is damaged or if there’s an issue with your shipment (e.g., incorrect product, missing items), please contact our customer service team at [

Contact: 15015489006

Email: martinkobe948@gmail.com] within 7 days of receiving the package. We will work with you to resolve the issue as quickly as possible.

7. Address Accuracy

To ensure smooth delivery, please provide accurate and complete shipping information at the time of purchase. Velloria Homes is not responsible for delayed or lost packages due to incorrect or incomplete addresses.

8. Order Modifications & Cancellations

Once an order is placed, it can only be modified or canceled within 1 hour. After this time, the order will be processed by CJ Dropshipping and cannot be altered. Please contact our customer service team immediately if you need to make changes to your order.